ADM & MANAGED SERVICES
PiA Team starts working with your analyst, consolidate business and operational requirements, publish high level and low level design documents including but not limited to operational MOPs and carry out delivery. As PiA, we commit meeting our KPIs including but not limited to; delivery timelines, time-to-respond, time-to-recover, production defects and system up-time(s) etc.
PiA provides single point of contact with utmost operational transparency and traceability. As managed service provider, alternatively PiA can provide services for non-kernel add-on development as work around solutions on proprietary BSS/OSS applications to respond adhoc requests from business units in a timely fashion.